Terms and Conditions

Returns and Refunds

Damaged or wrong items – Buyer must notify us within 7 days of receiving the item wildcraftdispensary@bigpond.com  for return shipping instructions. Buyer has 14 days to return the item. To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. Your item must be in the original packaging with the receipt or proof of purchase enclosed. We will inspect your return and notify you when it has been approved. We will initiate a refund to your paypal account. No other returns accepted.

Product and Liability Disclaimer

Product may vary slightly in colour, taste and texture according to the season, harvesting procedure and country of origin. Product may contain traces of foreign material eg. hessian, string, small stones. This is unavoidable in a product of this nature. These cause no harm, are not ingested and remain in the base of the infuser.

The information on this site is based on reference research and is provided as a resource only. The sole focus is on the historical and traditional use of plants, minerals and other naturally occurring  substances. This information is not intended to be considered or relied upon as a substitute for professional diagnosis or medical treatment. Wildcraft Dispensary disclaims responsibility, and shall have no liability, for any damages, loss, injury, or liability whatsoever suffered as a result of your reliance on the information contained in this site.

NICNAS Compliance

Our ointments contain chemicals derived from natural sources (such as minerals and plants) and are marketed as natural herbal cosmetics. All our ingredients meet the definition of ‘naturally occurring chemicals’ and are compliant with the NICNAS Standard – Department of Health National Industrial Chemicals Notification Scheme.